Operations Manager – Multifamily Brokerage & Light Property Management
📍 Location: Encino, Los Angeles, CA (Full-Time In-Office Preferred, Part-Time In-Office Considered)
💰 Salary: $72,000 - $80,000 starting plus bonuses (DOE)
🕒 Full-Time Position (Primarily Brokerage-Focused)
About Us:
We are the
LAAA Team, a commercial real estate team at
Marcus & Millichap specializing in
multifamily investment sales across Los Angeles. Led by
Filip Niculete and Glen Scher, we assist
apartment investors and multifamily developers in acquisitions, dispositions, and strategic planning. In addition to brokerage operations, we also
own and manage a small portfolio of apartments. Learn more at
www.LAAA.com.
What We're Looking For:
- Proactive communicator—comfortable making phone calls when needed and following up to ensure tasks are completed.
- Strong follow-up skills—consistent check-ins via phone and email to keep transactions and operations moving forward.
- Experience in commercial real estate (multifamily brokerage preferred).
- Knowledge of transaction coordination, escrow, and contracts.
- Strong organizational and leadership skills.
- Comfortable with CRM systems, spreadsheets, and digital tools.
- Bonus: Familiarity with property management software (AppFolio, Yardi, Buildium, etc.)—not required, as our management needs are simple.
- Must be able to commute to Encino, Los Angeles. Full-time in-office is preferred, but part-time in-office will be considered.
Responsibilities:
Brokerage Operations & Transaction Coordination (Primary Role – 30-35 hrs/week)
- Oversee transaction workflows from listing to closing.
- Manage compliance, document processing, and escrow deadlines.
- Support a team of six junior associates with CRM and administrative tasks.
- Coordinate marketing materials, email campaigns, and website updates.
- Follow up consistently by phone and email with vendors, clients, and team members to ensure smooth transactions.
- Handle day-to-day brokerage operations to improve efficiency.
Light Property Management (5-10 hrs/week)
- Handle tenant communications, lease renewals, and rent collection.
- Coordinate maintenance requests and vendor management.
- Maintain financial records and assist with monthly reporting.
- Ensure compliance with LA rental regulations.
Perks & Benefits:
- Competitive salary + performance-based bonuses.
- Growth opportunities in commercial real estate.
- Hands-on experience in multifamily brokerage.
- A structured, professional work environment with some flexibility.
- Complimentary Equinox gym membership located in the same building.